Shipping & Returns

Delivery Dates
We endeavour to send your goods within 3 working days of your order being placed. However if an item is out of stock and needs to be made to order, you will be notified and delivery may take longer. Therefore if you are in a hurry for your items please contact us via the contact form, by telephone or by email to check availability BEFORE you place your order.

Shipping Rates
Postage and Packing is charged at a flat rate regardless of how many items you order, at the following rates:
UK Delivery (Royal Mail First Class): £3.95
Europe and non-USA (Airmail): £6.00
USA (Airmail): £9.00

For insurance reasons, high value orders may be sent using a Tracked or Signed For service at no extra cost to you.

If you wish to return an item and receive a full refund, please notify us and return the goods, securely wrapped and packaged, within 7 working days of receiving your order. The postage and packing costs of returning the item to us can only be refunded if the item is faulty or incorrect.
Please note that items commissioned or customised to meet your requirements cannot be returned.
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